Eric Friginal: The Language of Outsourced Call Centres: A Corpus-Based Study of Cross-Cultural Interaction. Amsterdam, The Netherlands/Philadelphia, Pennsylvania: John Benjamins. 2009. 319 pp. [Rezension]
Philippines ; Reviews ; Sampling; Language corpus; Sprachkorpus; Datensammlung; Data collection; Textkorpus (method.) ; Text corpus (method.) ; Corpus linguistics ; Cross-cultural pragmatics; Pragmatics, cross-cultural; Pragmatik, interkulturelle; Intercultural communication ; Restaurant; Business communication; Notruf; Emergency call; Service encounter ; Mobile radio; Mobilfunk; Walkie-talkie; Voice over IP; IP-Telefonie; Telephone (language behavior) ; Register (sociolinguistics) ; English (American) ; USA (English language in the) ; USA (engl. Sprache in den) ; English in the USA; Englisch in den USA; American English ; Other varieties of English
